Published 2022-07-22
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Abstract
The “decision support” concept refers to “organised efforts to produce, disseminate and facilitate the use of data and information” to improve decision making. It includes processes, decision support tools and services. Some examples include methods to assess trade-offs between options, future scenarios used to explore the impact of alternative decisions, vulnerability and impact assessments, as well as tools that help people find, organise, and display data in new ways. The results of effective “decision support” processes include building relationships and trust that can support long-term problem-solving capacity between knowledge producers and consumers.