Vol. 1 No. 2 (2021): High Value Added, Resilient and Sustainable Industry
Articles

Servitization: a Service-based Resilience Strategy for Manufacturing Firms

Miguel Leichsenring Franco
Schmitt-Elevadores, Lda
Bernardo Almada-Lobo
INESC TEC, Faculty of Engineering of the University of Porto
Rui Soucasaux Sousa
Católica Porto Business School, Catholic University of Portugal

Published 2021-06-14

How to Cite

Leichsenring Franco, . M. ., Almada-Lobo , B., & Soucasaux Sousa , R. . (2021). Servitization: a Service-based Resilience Strategy for Manufacturing Firms. INESC TEC Science&Society, 1(2). Retrieved from https://science-society.inesctec.pt/index.php/inesctecesociedade/article/view/48

Abstract

Any manufacturer, big or small, can servitize. Although servitization does not represent a panacea for manufacturers, it is a concept of significant potential value, providing routes for manufacturers to move up the value chain and exploit higher value business activities, therefore contributing to the resilience of manufacturing companies.