The Essentials of Responsible AI: Manager’s Guide

Abstract

“The most important thing is not life, but the good life.” This quote, attributed to Socrates, resonates profoundly in today's rapidly evolving technological landscape, where our pursuit of a good moral life is increasingly intertwined with the tools we develop and use. Technology is not ethically neutral; it significantly shapes our values, behaviours, and societal norms. 

AI can make decisions that impact our lives, from recommending products to making healthcare or hiring decisions. This is why organisations must consider ethics—not just their business goals—when developing AI systems. Yet, many companies struggle to balance their ethical values with their day-to-day practices.